Jobs by type
Total jobs completed, broken down by sub-category
From boiler repairs to broken locks, our estates team delivered thousands of jobs across hundreds of buildings over the reporting period. This page is a snapshot of what they got done.
Total jobs completed, broken down by sub-category
Where the reactive budget lands
Jobs raised each week over the reporting period
Use the filters above to slice spend by team, building or job type. Hover any bar for the underlying numbers.
Stacked by planned vs reactive
Most jobs are small; a few are very large
Almost every job and almost every pound is reactive. The question isn't whether reactive dominates — it's which categories, teams and buildings are most stuck in that mode, and what shifting some of it to planned could save.
Top 12 sub-categories by total spend
Top 10 buildings by reactive spend
What proportion of each team's jobs are reactive
Weekly job counts, stacked
If we converted reactive jobs to planned…
Back-of-envelope: jobs shifted × (avg reactive cost − avg planned cost), over this reporting period. The real picture has overhead costs, prevented damage, and diminishing returns that this model ignores.
Every work order has a target attend time and a target resolve time. The bar is the typical UK university benchmark of 85% within target. Below: how we're doing overall, where we miss, and which teams and categories are dragging the average down.
Share of jobs that hit their target
% within target each month, benchmark at 85%
How late are misses, when they happen?
Top 10 teams ranked by miss rate (≥ 20 jobs)
Top 10 categories ranked by miss rate (≥ 50 jobs)
The estate is kept running by a dozen teams of trades, contractors and helpdesk staff. Compare them by workload, spend, efficiency, or service-level performance.
Rank teams by the metric you care about
Top 9 teams by volume — jobs, spend, efficiency and SLA
Top 8 categories across the estate; everything else grouped as “Other”
Top 5 teams by volume, weekly job counts
Every work order is logged against a person code. Below: how many jobs each individual contractor or staff member has handled, their spend, average cost per job, and how reliably they hit SLA.
— individuals · click any column to sort
| Person code | Jobs | Total spend | Avg / job | % reactive | SLA attend | SLA resolve |
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Hundreds of buildings make up the campus — but maintenance spend isn't spread evenly. A handful absorb most of the budget. Search, sort, and click into any building for a focused view of what's happening there.
How much spend is absorbed by the largest buildings?
— buildings · click a row for the detail view
| Building | Jobs | Total spend | Avg / job | % reactive | SLA met |
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